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사고접수안내

사고접수 절차와 방법에 대하여 안내해 드립니다.

이용절차

STEP 01

보험금청구
신청

STEP 02

구비서류
제출

STEP 03

담당자
지정

STEP 04

보상여부
검토·조사

STEP 05

보험금 결정
및 지급

보험금청구 방법

고객센터(콜센터) : STEP 01 고객상담센터 1588-0100 ARS 메뉴 선택 → STEP 02 자동차 사고접수 상담 →  STEP 03 보험금 청구 
전국 서비스센터 방문  : STEP 01 지점/서비스망 찾기 및 서비스 센터 방문 → STEP 02 자동차 사고접수 상담 →  STEP 03 보험금 청구

알려드립니다

  • 보험금청구는 청구사유 발생일로부터 3년 이내 신청해야 합니다.
  • 보상처리 진행사항은 홈페이지 또는 모바일앱을 통해 확인할 수 있습니다.
  • 자동차 사고접수는 [지점/서비스망 찾기]를 통해 가까운 고객서비스센터를 방문해주세요.
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