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  • 2021

    04

    Awarded the ‘KOREA-National Brand Awards’ in the non-life insurance sector in Korea

  • 2020

    Achieve 10 million customers

    12

    Inducted into the “Hall of Fame”
    at the 2020 CCM (Customer-Centered Management) certification      

    12

    Became the first Korean insurance company
    to launch a video consultation service (DB V-System)

    03

    2019

    07

    Rated highest on the KS-SQI (Korean Standard Service Quality Index) for automobile insurance companies

    06

    Became the first Korean non-life insurance company to launch a ‘DB direct talk’ (KakaoTalk insurance subscription service)

    2018

    Became the first Korean non-life insurance company to be included in the
    Dow Jones Sustainability World Indices for six consecutive years

    09

    S&P credit rating increased to ‘A’

    07

    Started sponsoring professional golf players

    03

    Opened mobile sales system “DB Smart Portal

    02

    2017

    12

    Acquired CCM (Customer-Centered Management) certification for sixth
    consecutive time, marking a first for a non-life insurance company in Korea

    11

    Changed company name to “DB Insurance Co., Ltd.”

    09

    Became the first Korean non-life insurance company to be included in the
    Dow Jones Sustainability World Indices for five consecutive years

    08

    Became the first Korean insurance company to acquire ISO 19600 certification (business compliance management system standard)

    07

    Rated highest on the KS-KQI (Korean Standard Service Quality Index) for
    automobile insurance companies

    07

    Became the first company to launch a motorcycle insurance product

    04

    Received the Presidential Award, in celebration of Environment Day

    01

    Became the first Korean insurance company to acquire a mobile insurance policy patent

    2016

    Became the first Korean non-life insurance company
    to launch a chatbot service (Promy Chatbot)

    12

    Became the first Korean non-life insurance company
    to be included in the Dow Jones Sustainability World Indices
    for four consecutive years

    10

    Inducted into the “Hall of Fame” at the 2016 Korea Service Grand Prix,
    organized by the Korean Standards Association 

    07

    Ranked first in the automobile industry category of
    the 2016 Korean Standard Service Quality Index

    07

    Launched Direct Auto Insurance

    06

    Launched Notification Talk service

    04

    2015

    12

    Exceeded KRW 30 trillion in total assets

    12

    Acquired CCM (Customer-Centered Management) certification for fifth consecutive time, marking a first for a Korean non-life insurance company

    11

    Became the first company in the Korean financial sector to receive the Presidential Award at the Korean National Quality Awards

    05

    Became the first Korean non-life insurance company to open a local branch office in Yangon, Myanmar, to “actively target the Southeast Asian market”

    01

    Entered the Vietnamese market by acquiring Vietnam’s Post & Telecommunication Joint Stock Insurance Corporation (PTI)

    2014

    Began offering fire insurance risk management consulting service

    12

    Received financial strength rating of A (Excellent) by A. M. Best
    for seventh consecutive year

    10

    Included in the DJSI (Dow Jones Sustainability Indices) World Index
    for second consecutive year

    09

    Listed among Forbes’ 2014 Asia’s Fab 50 Companies

    08

    Signed “Agreement to Vitalize the Utilization of Alternative Automobile Parts” with the Ministry of Land, Infrastructure and Transport and
    the Korea Automobile Parts Association

    07

    Received the Best CEO Award at the 2014 Korea Service Grand Prix, sponsored by the Korean Standards Association, for the fifth consecutive year

    07

    Launched Dongbu Financial Service, a company providing a comprehensive range of financial services

    05

    Received an excellence award for integrated family automobile insurance plan at the 2013 New Outstanding Financial Product Awards, sponsored
    by the Financial Supervisory Service

    01

    Acquired 15 percent of the ordinary shares of China’s Ancheng Property & Casualty Insurance Co.

    01

    Awarded “Bronze Class” by the Swiss-based SAM Group
    (third consecutive year)

    01

    2013

    09

    Became first Korean non-life insurer to be placed on DJSI World

    06

    S&P raised Dongbu insurance’s credit rating to “A-” (stable outlook)

    06

    Received an “A” (Excellent) rating from A.M. Best for six consecutive years

    01

    Selected as SMA’s Global Sustainability leader group “Bronze Class”
    for two years running

    2012

    First-ranked company in the industry in the Dow Jones Sustainability Korea index for four consecutive years

    10

    Received an “A” (Excellent) rating from A.M. Best for five years

    06

    Recognized as a global leader in sustainability management by SAM

    02

    Obtained a CCM (Customer Centered Management) certification

    01

    Selected as “The Best Brand chosen by Consumers”, sponsored by Forbes

    01

    2011

    10

    Opened NewYork branch

    10

    Selected as ‘the Best Industry Company in Korea of Dow Jones Sustainability Index’ for three consecutive years

    10

    Selected '2011 Asia's Fab 50 Companies' by Forbes

    09

    Opened representative office in Vietnam

    05

    Acquired the license authorises for transact in the State of New York

    01

    Rated ‘BBB+’ and Rating Outlook of ‘Stable’ by S&P for five consecutive years

  • 2010

    12

    Rated A (Excellent) by A.M.Best for three consecutive years

    10

    Selected as ‘the Best Industry Company in Korea of Dow Jones Sustainability Index’ for two consecutive years

    05

    Jung Nam Kim was inaugurated as president & CEO

    02

    GRI assigned A+, the globally best grade, to the Second Sustainability Report
    of Dongbu Insurance

    02

    Completed construction of its Risk Based Capital (RBC) system

    01

    Certified as ‘2010 Excellent Company in Customer Complaint Management System (CCMS)’ by Fair Trade Committee

    01

    Completed construction of Data Center at Jukjeon

    01

    Rated ‘BBB+’ by S&P for four consecutive years and Rating Outlook of ‘Stable’

    2009

    Rated A (Excellent) by A.M.Best for two consecutive years

    12

    Opened LA branch

    12

    Selected as ‘the Best Industry Company in Korea of
    Dow Jones Sustainability Index’

    10

    Company’s total asset topped KRW10 trillion

    09

    Rated First Grade of Customer Complaints Handling by
    FSS for five consecutive times

    04

    Certified as ‘the Best Financial Company with
    Outstanding Consumer Protection Program’ by FSS

    01

    Rated ‘BBB+’ by S&P for three consecutive years and Rating Outlook of ‘Stable’

    01

    2008

    12

    Rated A (Excellent) by A.M.Best

    11

    Awarded President’s Commendation at the 34th National Quality Management Convention

    07

    Acquired approval of taking in Dongbu Securities as the company’s subsidiary

    04

    ‘Dongbu Promy Service’ became the first to acquire ISO 9001 in the non-life insurance industry

    04

    Rated First Grade of Customer Complaints Handling by FSS for four consecutive times

    03

    Dongbu Promy Basketball Team won the Championship in 2007-2008 professional basketball league

    01

    Rated A-(Excellent) by A.M.Best for seven consecutive years since 2001

    01

    Certified of ‘Excellence in Consumer Complaints Management System, CCMS’ for H2, 2007

    01

    Rated ‘BBB+’ by S&P for two consecutive years and Rating Outlook was adjusted upward from ‘Stable’ to ‘Positive’

    2007

    Acquired patent of BM (Business Method) in claim handling

    12

    First to develop D-TAS, long-term insurance product telemarketing system
    in the industry

    11

    Awarded Gran Prix for Sustainable Business Management by MOCIE

    11

    Awarded as 2007 Korea’s Top Company by KCEOA

    09

    Rated First Grade of Customer Complaints Handling by FSS

    03

    Opened Call Center in Jeonju

    01

    Rated ‘BBB+’ & Rating Outlook of ‘Stable’ by S&P

    01

    2006

    11

    Rated A-(Excellent) by A.M.Best for six consecutive years

    11

    Spun off long-term compensation business as an independent entity

    07

    Held a kick-off ceremony for Promy Volunteers

    07

    Opened representative office in China

    05

    Introduced ‘Promy Life’ a long-term insurance brand

    04

    Opened cutting-edge automatic GPS for customers (LBS) (the industry’s first)

    04

    Opened Hawaiian branch

    01

    Picked as a single pilot project enforcer of natural disaster insurance (National Emergency Management)

    2005

    Awarded 2005 National Quality Management Prize by KSA (Korea Standards Association) and Ministry of Commerce, Industry and Energy

    12

    Rated A-(Excellent) by A.M.Best for five consecutive years

    11

    Established Dongbu Promy Basketball Team

    10

    Launched Best Life Accident Insurance through Hyundai Home Shopping

    01

    2004

    11

    Rated A-(Excellent) by A.M.Best for four consecutive years

    05

    Declared the New Management Innovation ‘Change & Challenge No. 1 (C&C No.1)’

    04

    Launched 'Non-dividend Convergence Insurance (master insurance)'

    04

    Soon Hwan Kim was inaugurated as CEO

    04

    Opened integrated Long-term Claim Service Center

    02

    Launched motorbike-based “PROMY SOS Speed Service” (the industry’s first)

    2003

    Ranked top at the National Customer Satisfaction Index Survey by the Korea Productivity Center for FY’03

    12

    Chosen as a best practice of risk management by Korea’s Financial Supervisory Service for the company’s integrated interest risk management

    11

    Rated A-(Excellent) by A.M.Best for three consecutive years

    10

    Designated as an official sponsor of 2003 Daegu Summer Universiade

    08

    Opened Long-term Claim Service Center

    07

    Became the first to post surplus in insurance operating income in the industry.

    03

    Operate in full swing the automatic design system for auto insurance

    03

    Opened "CSS" a personal credit scoring system

    02

    2002

    10

    Acquired the permit from Ministry of Finance and Economy to establish a representative office in Indonesia

    10

    Selected as 「Korea’s Top 10 Star Company」 by Bain & Company

    10

    Established and opened a cutting-edge call center

    09

    Rated A-(Excellent) by A.M.Best for two consecutive years

    09

    Adopted PROMY as its auto insurance brand

    08

    Opened “Promy World,” the car maintenance/repair service network

    07

    Opened internet-based installment premium payment system for auto insurance

    05

    Opened Digital PL Center

    03

    Acquired the government permit for compensation deduction business

    03

    Offered PL risk management service (the world’s first)

    01

    Moved its head office from Jung-gu to Dongbu Finance Center in Daechi-dong

    2001

    Opened the new intranet system "dbins.net"

    12

    Acquired the government permit for title insurance business

    11

    Rated A-(Excellent) by A.M.Best

    10

    Became the world’s first to acquire ISO 9001 certification for risk management service sector

    08

    Opened website for IR

    08

    Operated the integrated risk management system for asset management (Market VaR System)

    07

    Became the world’s first to launch rider for auto repair

    07

    Opened report system for the hearing-impaired

    06

    Renewed integrated company website, "idongbu.com"

    04

    Developed and rolled out VOC system

    01

  • 2000

    12

    Implemented GIS (Geographic Information System)

    05

    Opened internet shopping mall, “idongbu.com” (the first in the industry to offer video-based interactive consultation service)

    01

    Declare the company vision: the best, customer-oriented, total financial company as a leader of digital business management

    01

    Ranked top at the National Customer Satisfaction Index Survey by the Korea Productivity Center in FY’99

    1999

    Renovated the company website

    12

    Opened an official customer call center

    10

    Paid-in capital increase (KRW 5.4 billion)

    06

    1998

    12

    Became the first in the industry to develop and sell riders for premium installment payment and automatic renewal

    09

    Became the first to adopt a new quality assurance system for automobile accident compensation

    04

    Opened new backbone system for auto insurance policies

    1997

    Rolled out the 2nd business innovation initiatives

    10

    Recognized in the Guinness Book of Records as the first company to sell comprehensive automobile insurance in Korea

    08

    1996

    09

    Opened Dongbu Insurance Broadcast Station

    04

    Launched Dongbu Insurance SOS service

    1995

    Renamed the company as Dongbu Insurance Co. Ltd.

    10

    1994

    08

    Declared business innovation initiatives

    01

    Set up and operated auto accident reporting call center (Call1234)

    1993

    Taek Ki Kim was inaugurated as CEO

    03

    1991

    12

    Opened representative offices in New York and Tokyo

    1984

    Opened a branch in Guam

    10

    Korean Automobile Insurance Service Inc., a claim survey provider was established

    03

    Began selling all lines of non-life insurance products by acquiring additional business permit for six corporate insurances including marine, aviation, boiler and machinery, Erection All Risks (E.A.R) and Contractors All Risks (C.A.R)

    02

    1983

    12

    Gained business permits for and launched all lines of non-life insurance products in the market

    05

    Dongbu Group acquired the manage right of the company

    1981

    Became the first in the country to put the on-line in motion

    01

    1977

    05

    Developed and launched comprehensive auto insurance and drivers insurance

    1976

    Introduced, for the first time in Korea, unlimited coverage liability insurance for car owner indemnity, a precursor of current automobile insurance

    05

    1973

    05

    Successfully finished initial public offering

    1971

    Completed construction of Head Office building

    03

    1968

    11

    Dissolved Korea Public Automobile Insurance Company and established Public Automobile Insurance Co. Ltd.

    1963

    Began to sell automobile third party liability insurance

    06

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